SYSTEMS
Customer Relationship Management (CRM)
The goal of lead generation is to attract potential clients and convert them into clients. To do this, you need to identify the lead (person or business interested in your product), nurture them through marketing, and convert them into clients through effective sales strategies.
CRM software eases this process by helping your marketing and sales department collect data on leads, track them, and nurture them with the right techniques. The human mind is limited in capacity, and therefore, relying on a digital database helps you store accurate records that are always available for analysis. In a world where data is a giant, making data-based decisions helps you move forward and stay ahead of the competition.
Enterprise Resource Planning (ERP)
ERP allows organizations to streamline and automate their processes, which can lead to higher accuracy in your order taking and more efficiency in your overall operations. The importance of ERP comes from the complete visibility ERP provides–meaning your resources will be tracked and reported on to determine which areas of your business operation are falling short. This means you’ll have an information system working for you–without needing to expand your IT staff.
ERP software makes your business functions more agile. With an ever-shifting market, customers’ needs are always changing. Being able to implement software on a modular basis (in order to handle current needs immediately and plan for future needs later) is known as a phased rollout–flexibility many ERP systems offer.
If you are a capable enterprise looking to fine-tune your business processes, your business can benefit from an ERP software. You may notice while business picking up or your customer base expanding, which leads to an increase in work volume, hiring more people, and developing a broader range of products. This complexity may overwhelm a business that is unprepared, meaning you’ll need to be pragmatic at rolling out your ERP system as to not hinder your business.
Magento eCommerce
Magento is a well-established, trusted e-commerce platform having built a strong reputation for helping retailers supply customers with the ultimate shopping experience.
Built with consumers in mind, Magento is designed to support ever-changing buying habits and patterns. Competitors, unable to supply the wealth and breadth of services Magento consider as standard, are left standing.
An open source platform, Magento provides a range of free resources and features. This fast-growing technology is favoured by developers for offering the world’s largest selection of extensions such as: sales, shipping customer support, payment, accounting and marketing so you can effortlessly expand as your business grows.
